Track your store's balance and payouts

Payouts shows what your store is owed from its live sales, in each currency, and the payouts that paid it. Coritan takes the payment for each order as the merchant of record, keeps its commission and pays you the rest once the sale's hold has ended. Coritan's staff approve and send every payout. The Ledger lists each movement of the store's money, from a sale to the payout that paid it.

• You need the Billing role or higher to open Payouts. To ask for a payout, you need the Admin or Owner role.
• Coritan pays out once it has approved the store's merchant profile, and never while staff have suspended the store. Sales still add to the balance in the meantime.
• Coritan's staff set where payouts are sent: to a Stripe Connect account, to a PayPal account or by manual transfer. To change it, ask support.
• Only live orders count, so while the store is in test mode its orders add nothing to the balance.

1. In the dashboard, open the organization, then Commerce, then Payouts.
2. Find the currency's row on the Balance card. The card's description says how often the store is paid.

A sale comes out of its hold after the number of days that Sales become payable gives in your merchant profile's terms, or once every parcel in the order is delivered, if that comes first. A reserve keeps its own date. Read the terms shows where to find both.

The Payout column shows one of these:

• The open payout, such as Payout #812, with its amount and where it stands. A currency has one open payout at a time.
• Request payout…, for owners and admins, once what is payable reaches the currency's minimum. Billing members see Paid on the schedule in its place.
• Held, while payouts are held.
• A note that what is payable is below the currency's minimum, which it names.
• Nothing payable yet.

Coritan makes payouts on the store's schedule, which you set under Pay out in Settings: Daily, Weekly or Monthly, in UTC. In each day, week or month, it makes at most one payout in each currency, as soon as what is payable in it reaches the minimum. The payout takes all of Payable now, which leaves the balance as soon as the payout is made. Coritan's staff then approve it and send it to the payout account. Money that becomes payable later waits for the next payout.

Owners and admins can ask for a payout without waiting for the schedule.

1. On the Balance card, select Request payout… in the currency's row.
2. Check the amount, then type it as the dialog shows it, such as 184.25.
3. Select Request payout. Go back closes the dialog without asking.

The payout appears under Payouts, awaiting approval. It counts as the period's payout in its currency, so the schedule makes the next one in the next day, week or month. The organization can ask up to 10 times an hour.

1. On the Payouts card, choose All, Open, Completed, Declined or Cancelled. Open shows how many payouts are waiting for approval or on their way.
2. When the store sells in more than one currency, choose one in the list that starts at Every currency.
3. Select a payout to open its page.

Each row shows the Payout with how it was made (Scheduled, Requested or Made by Coritan staff) and how many entries it pays, its Status, the Amount sent with the commission taken, and the dates it was Made and Paid.

The entries of a declined or cancelled payout go back to the balance, and the next payout pays them. The payout's Amount then says Back in the balance.

A payout's page breaks its amount down by type of entry, such as Sales and Platform commission, under What it pays. The card reads What it paid once the payout is completed, and What it would have paid once it is declined or cancelled. Details gives the Commission within the payout, the Method, the provider's Reference for the payment, and who or what made it under Made by. Ledger entries lists the entries it pays, oldest first, and ends with the payout itself.

1. On the Balance card, select Open ledger.
2. Choose All, Pending, Available, Reserved, In a payout or Excluded.
3. To see one order's entries, search by its number, such as 1042, or by its order ID.
4. Narrow the list by currency when the store sells in more than one, by type in the list that starts at Every type, or by when entries were booked: Any time, Last 7 days, Last 30 days or Last 90 days.

Each entry shows when it was Booked, the Entry with a link to its order or payout, its Status and its Amount. A positive amount adds to what the store is owed, and a negative one takes from it. A pending or reserved entry gives the date it becomes available, and an entry in a payout links to that payout.

Tax and gift cards sold are Excluded: they never count towards the balance.

• A payout that Coritan's staff have sent is Completed, with the date under Paid, and the entries it paid show In a payout in the ledger.
• Payable now drops by a payout's amount as soon as the payout is made, and rises again if the payout is declined or cancelled.

Payouts says it is for owners, admins and billing

Your role is below Billing. Ask an owner to change it.

Request payout… is missing

Only owners and admins see it, and only while what is payable reaches the currency's minimum, no payout in the currency is open and payouts are not held.

An alert says Payouts are held

Coritan pays out only while the merchant profile is approved, and the alert says where the profile stands. Owners and admins can select Open Settings to complete or change it, except while Coritan reviews it. If Coritan suspended it, select Open a ticket.

The balance says Held, with no alert about the merchant profile

Staff suspended the store. The alert at the top of the tab says so, and its Open a ticket lets you ask why.

No payout came on the schedule

What is payable is below the currency's minimum, payouts are held, or the currency already had its payout this period, such as one you requested.

Available shows Owed

Refunds or chargebacks took more than was available. Later sales cover it before anything is paid out.

A sale is still pending

Its hold has not ended. Search the ledger for the order: its entries give the date they become available.

A payout was declined

Its page gives the payment provider's reason, and its entries are back in the balance for the next payout. If the payout account needs changing, select Open a ticket on the payout's page.

The request says there were too many payout requests in the last hour

The organization can ask up to 10 times an hour. Try again later.

Payouts for hosting are not listed

This section shows store payouts only. Payouts for your organization's hosting sales are under Billing, as Track your payouts explains.

• Take your store live
• Change your store's settings
• Respond to chargebacks on store orders
• Track your payouts

GET https://api.coritan.com/api/v1/orgs/{org_slug}/commerce/balance answers the balance in each currency. GET /commerce/ledger lists the entries, filtered by status, entry_type, currency_code, order_id, created_from and created_to, and reads the test ledger with livemode=false. GET /commerce/payouts lists the payouts with a summary of the schedule and what each currency could pay now, and GET /commerce/payouts/{payout_id} answers one payout with its entries. POST /commerce/payouts asks for a payout in one currency. It takes an owner's or admin's token, and an Idempotency-Key header makes a retry safe. Read the balance and the ledger and Get store payouts and tax reports have the details.

curl -X POST "https://api.coritan.com/api/v1/orgs/acme/commerce/payouts" \
  -H "Authorization: Bearer $CORITAN_TOKEN" \
  -H "Idempotency-Key: payout-eur-2026-09-26" \
  -H "Content-Type: application/json" \
  -d '{"currency_code": "EUR"}'