Sign in to webmail

Webmail at www.coritan.com/webmail opens a mailbox in two ways: through your Coritan account, or with the mailbox's own address and password. This page covers both, the codes webmail can ask for, keeping several mailboxes open on one browser, and signing out.

• To use your Coritan account, have its email and password, and your authenticator app if the account has two-factor authentication on.
• To use a mailbox's own sign-in, have its full address, such as alex@example.com, and its password:
  • for your coritan.gg mailbox, that is your Coritan password, unless you gave the mailbox a password of its own;
  • for a Mail Hosting mailbox, whoever manages the service sets the password and can reset it.
• If the mailbox has two-factor authentication on, have its authenticator app ready. A mailbox's code is separate from your Coritan account's.

1. Go to Webmail. If you are signed in on coritan.com, your mailboxes open now and you are done.
2. Under the sign-in form, select Continue with your Coritan account.
3. Sign in to Coritan. Its sign-in brings you back to the same webmail page.

Every mailbox your account can open is now in the account menu, your own coritan.gg mailbox first. When your account has no mailbox yet, webmail offers to claim one instead.

1. Go to Webmail.
2. Enter the mailbox's address in Email address and its password in Password.
3. If a security check shows above the button, complete it.
4. Select Sign in.
5. If Enter your code opens, enter the code.

The mailbox opens on its inbox. At the top right, the button with the mailbox's initials opens the account menu, where you add, switch and sign out of mailboxes.

Which password you use decides what opens:

• Your own coritan.gg address with your Coritan password opens every mailbox your account can open, as signing in on coritan.com does. It does not sign you in to the rest of coritan.com.
• A mailbox's own password, or one of its app passwords, opens that mailbox alone.

Open webmail in a Mail Hosting mailbox's menu opens this form with the address filled in, so you type only the password. When that mailbox is open on this browser already, it comes on screen instead. When another mailbox is open, webmail offers to add it.

After the password, webmail shows Enter your code when a code is needed. Codes change every 30 seconds.

The mailbox's code

The mailbox has two-factor authentication on, and the card says Two-factor sign-in is on for alex@example.com. Type the code from the app you added the mailbox to in Code, then select Sign in.

Your Coritan account's code

You signed in with your coritan.gg address and your Coritan password, and your account has two-factor authentication on. The card says This is your Coritan account's mailbox. Type the code from the authenticator app you use for Coritan in Code, then select Sign in.

On your account's code step, you can use a recovery code when you do not have your authenticator app. Select Use a recovery code instead and type one of your Coritan recovery codes in Recovery code. Each recovery code works once, and Use my authenticator app instead switches back. A mailbox has no recovery codes of its own.

To start again with another address or password, select Back to the address and password.

One browser keeps up to five mailboxes signed in with their own address and password, and you switch between them without signing in again. Mailboxes that open through your Coritan account do not count towards the five.

1. Open the account menu and select Add another mailbox.
2. Enter the other mailbox's Email address and Password, then select Sign in. Enter a code if it asks for one.

The mailbox you added comes on screen, and a message says alex@example.com added. Switch between mailboxes from the account menu. To go back without adding one, select Back to followed by the address at the top of the card, or press Esc.

Before the form opens, webmail saves any message you are writing to Drafts, in the mailbox you wrote it in. If it cannot save the message, the message stays open and webmail says why.

1. Open the account menu. When you can open more than one mailbox, it lists them all under Mailboxes, with the unread count of each.
2. Select the mailbox to open.

Webmail first saves any message you are writing to Drafts, as it does when you add a mailbox. You stay in the same folder, or go to the inbox if you had a conversation or a label open.

Each browser tab keeps the mailbox it shows, so two tabs can show two mailboxes, and a reload keeps the same one. While several mailboxes are signed in, each tab's title includes the address.

Open the account menu. It offers one way out for each way you signed in, and each item says what it ends:

Sign out of alex@example.com

Ends the sign-in behind the mailbox on screen, when you signed in with an address and password. For a sign-in made with your Coritan password, the item names your coritan.gg address, and the mailboxes that sign-in opened close with it. Its second line says how many.

Sign out of all mailboxes

Signs out of every mailbox signed in on this browser. It shows while you are not signed in on coritan.com and two or more mailboxes are signed in.

Sign out of Coritan

Signs you out of Coritan on this browser, website included, and ends every sign-in made with your Coritan password. A mailbox signed in with its own password stays open.

Sign out of everything

Ends your Coritan sign-in and every mailbox sign-in on this browser, and leaves the sign-in form empty. Use it on a computer other people use. It shows while you are signed in on coritan.com and a mailbox is signed in with its own password.

Webmail saves any message you are writing to Drafts first. When a mailbox stays open, it comes on screen. Otherwise the sign-in card says what ended, such as You have signed out. or You have signed out of everything on this browser.

Sign out on coritan.com also ends the webmail sign-ins made with your Coritan password. Signing out ends nothing on other browsers: to sign those out, use the Sessions list.

Through your Coritan account, webmail stays open for as long as you stay signed in on coritan.com in this browser.

Each browser signed in to a mailbox with its address holds a session. A session lasts 30 days, and it ends sooner if you do not use it for 7 days. Closing the tab or the browser does not end it.

A session also ends:

• when a sixth browser signs in to the same mailbox, which ends the one used longest ago;
• when the mailbox's password changes, or its two-factor authentication goes on or off, except in the webmail session that made the change;
• when someone signs the browser out from the Sessions list, or from the Mail Hosting service's Webmail sessions…;
• when the mailbox is turned off or deleted.

A session made with your coritan.gg address and your Coritan password also ends when your Coritan password changes, when your account turns on two-factor authentication after you signed in without a code, and when you sign out of Coritan on this browser.

If a session ends while the page is open, the sign-in card comes back. Sign in again, and you return to where you were.

That address and password do not match. Check both and try again.

The address or the password is wrong. Enter the whole address, such as alex@example.com, and check the password. We give the same answer for a mailbox that is turned off, and for a mailbox from an organization's storefront, which signs in on that organization's own webmail. When the address is not on coritan.gg, the message adds that your Coritan password works only with your own coritan.gg address.

That code is not right, or it has expired. Enter the one your authenticator app shows now.

Enter the code the app shows now. On the mailbox's code step, use the code for the mailbox. On your account's code step, use the code you use for Coritan.

That recovery code is not right, or you have used it already. Try another one.

Type another of your Coritan recovery codes. Dashes and spaces in it do not matter.

A message that starts Too many attempts to sign in.

After 10 failed attempts at one address within 15 minutes, or 20 from one IP address within 5 minutes, we refuse sign-ins for a while. Every failed attempt counts, whoever makes it, including a wrong code. The message says when you can try again, and the form stays off until then.

Five mailboxes are signed in on this browser, which is as many as it holds. Sign out of one to add another.

Switch to a mailbox you no longer need here, sign out of it, then add the new one.

That mailbox is open here already. Switch to it from the account menu.

The mailbox is one of those this browser opens. Open the account menu and select it.

Complete the security check first. or The security check did not pass. Complete it again, then sign in.

Complete the check above the button, then select Sign in again. A check covers one attempt only.

The mail server did not answer, so you are not signed in yet. Try again in a moment.

The server that holds the mailbox did not respond. Wait a moment, then sign in again. If it keeps happening, contact support.

The webmail could not reach its server

Webmail could not load at all. Check your connection, then select Try again.

A message that starts Your session has ended. or The session for alex@example.com has ended.

The session ended for one of the reasons under How long you stay signed in. Sign in again. Mailboxes still open on this browser show under Still signed in on this browser, and you can select one to open it.

You forgot the password

For your coritan.gg mailbox, try your Coritan password: it is the mailbox's password until you give the mailbox one of its own. If you did and forgot it, sign in on coritan.com and open webmail. The Security tab then sets a new mailbox password with your Coritan password alone, as Change the mailbox password shows. For a Mail Hosting mailbox, ask whoever manages the service to reset its password.

• How webmail works
• Open and share mailboxes in webmail
• Protect your webmail mailbox
• Connect a mail app to Mail Hosting