# Track your payouts

> See what Coritan has paid your organization for each period, the platform fee taken and the status of each payout.

Source: https://docs.coritan.com/organizations/billing/payouts/

In the dashboard:

- /dashboard/organizations/…/billing/payouts: https://www.coritan.com/dashboard/organizations

A payout is the money Coritan sends your organization for what its payment gateways collected from your customers. The **Payouts** section of the **Billing** tab lists each payout with its period, the gross amount, the platform fee and what was paid out.

A store that sells goods through Commerce is paid out separately, from its own balance: [Get store payouts and tax reports](/organizations/storefront/commerce-payouts/) covers those payouts.

## Before you begin

- You need the owner, admin or billing role.
- Payouts apply to the **Platform merchant of record** and **Hybrid** billing modes. With **Own gateway**, your PayNow store pays you directly and Coritan makes no payouts.

## How a payout is worked out

At the start of each month, Coritan creates one payout for each active organization that is owed money:

1. It adds up what its gateways collected for your organization, charges and wallet top-ups, less refunds and chargebacks. The window starts where your last payout ended, so a month that produced no payout carries into the next one.
2. It takes the platform fee, a percentage of that net amount. The organization's header shows your rate.
3. When the result is above zero, it creates the payout for the rest. When refunds outweigh charges, there is no payout, and the difference comes off the next one.

These are not paid out, because Coritan never received the money:

- invoices you or your staff marked paid,
- invoices paid from customer credit,
- payments your own PayNow store took.

## Read your payouts

1. In the [dashboard](https://www.coritan.com/dashboard/organizations), open the organization, then **Billing**, then **Payouts**.
2. Each row shows the **Period**, the status with the date it was paid or is scheduled, the **Gross** amount, the **Platform fee**, what was **Paid out** and the **Method**.

| Status | Meaning |
| --- | --- |
| `pending` | Created and waiting to be sent. |
| `processing` | Being sent. |
| `completed` | Sent. The row shows the date it was paid. |
| `failed` | Could not be sent. Contact [support](https://www.coritan.com/dashboard/support). |

The method is PayPal, Stripe Connect or manual, which means Coritan sends the money by hand. Coritan sets the method for your organization; ask [support](https://www.coritan.com/dashboard/support) to change it.

## Troubleshooting

No payouts yet
: No month has closed with money owed to you, or your billing mode is **Own gateway**.

A payout is smaller than your sales
: The sales include invoices marked paid, paid from credit or taken by your PayNow store, or refunds and chargebacks came off it. A [statement](/organizations/billing/statements/) for the same period breaks the figures down.

## Related

- [Organization billing](/organizations/billing/)
- [Generate organization statements](/organizations/billing/statements/)
- [Receive organization webhooks](/organizations/webhooks/)

## With the API

List payouts, newest first. `limit` sets how many (20 by default).

```bash
curl "https://api.coritan.com/api/v1/orgs/acme/payouts?limit=12" \
  -H "Authorization: Bearer $CORITAN_TOKEN"
```

Each payout has `amount` (gross), `currency`, `platform_fee`, `net_amount`, `status`, `payout_method`, `period_start`, `period_end`, `scheduled_at` and `completed_at`. Your [webhooks](/organizations/webhooks/) receive `payout.created` with `payout_id`, `period_start` and `period_end` when a payout is created.

## API

- `GET /api/v1/orgs/{org_slug}/payouts`: The organization's hosting payouts, newest first (https://docs.coritan.com/api/reference/organizations/billing-payouts/payouts/#op-get-api-v1-orgs-org-slug-payouts)