# Keep an address book in webmail > Add, find, group, import and export the contacts of a mailbox in webmail, and write to a contact or a whole group. Source: https://docs.coritan.com/mail/webmail/contacts/ In the dashboard: - /webmail/contacts: https://www.coritan.com/webmail/contacts Each mailbox has an *address book*, kept on the mail server with the mailbox. Everyone who can open the mailbox sees the same contacts, and a new message suggests addresses from them. Phones and mail apps that sync contacts reach the same address book, as [Set up mail apps and devices](/mail/webmail/mail-apps/) describes. ## Before you begin - Open the mailbox in webmail. Each mailbox has its own contacts, so [switch to the right one](/mail/webmail/sign-in/#switch-between-mailboxes) first. - To add, change, import or delete contacts, you need to be able to send from the mailbox. Someone who **Can only read** it can search the contacts, open them and export them. ## Open your contacts Select **Contacts** in the folder list, under your labels. On a narrow screen, open the folder list first with **Folders**, the menu button at the top left. The page is at [www.coritan.com/webmail/contacts](https://www.coritan.com/webmail/contacts) for the mailbox on screen. The page lists each contact with its first email address and phone number. **All contacts** above the list shows everyone, and each group's button beside it shows only that group's members. The group you select is in the page's address, so a reload keeps it. To go back to your mail, select the arrow beside the **Contacts** heading. ## Add a contact 1. Select **New contact**. 2. Enter a **First name** and a **Last name**. 3. Under **Email**, enter an address and choose **Work**, **Home** or **Other** beside it. Select **Add an address** for another one. 4. Under **Phone**, enter a number and choose **Mobile**, **Work**, **Home** or **Other**. Select **Add a number** for another one. 5. Optionally, fill in **Company**, **Job title** and **Notes**. Under **Groups**, tick each group the contact belongs to. **Groups** shows once the address book has a group. 6. Select **Add contact**. We show `Added` followed by the name and `to your contacts.` A contact needs at least a name, a company, an email address or a phone number, and holds up to 10 addresses and 10 numbers. To add the sender of a message you are reading, open the message's menu, **Message actions** at its top right, and select `Add` followed by the sender's name and `to contacts`. The menu offers it only while the sender is not in the address book. Mail from a contact's first email address reaches your Inbox even when the spam filter takes it for spam, as long as it passes the DMARC check of the sender's domain. That is why **Not spam** adds the sender to your contacts ([Get mail out of Spam](/mail/webmail/read-and-search/#get-mail-out-of-spam)). Delete the contact to let the spam filter judge their mail again. ## Find a contact Type in **Search contacts** above the list. The list keeps each contact that has every word you typed in its name, company, job title, email addresses or phone numbers. A phone number matches however it is spaced. To search one group only, select the group first. Esc clears the search. A long list shows 200 contacts at first, and the button at its end shows the next ones. ## Change or delete a contact 1. Select the contact's row. **Edit contact** opens. 2. Change what you need and select **Save changes**. To delete the contact, select **Delete contact** in the same dialog, then **Delete contact** again to confirm. Phones and mail apps that sync the address book lose it too. If you close the dialog with changes you have not saved, webmail asks first. Select **Keep editing** to go back, or **Discard** to close it. Someone who **Can only read** the mailbox sees the contact's details instead, with **Close**. ## Write to a contact Select the envelope button at the end of a contact's row. A new message opens with the contact's first email address in **To**. In any message, start typing a name or an address in **To**, **Cc** or **Bcc**, and pick a contact from the suggestions. When you type a group's name, the suggestions offer the group with the number of people in it, and picking it adds each of them. See [Add recipients](/mail/webmail/write-and-send/#add-recipients). ## Sort contacts into groups A *group* is a named list of contacts, such as your team. A contact can be in more than one. 1. Select **New group** after the group buttons. 2. Enter a **Name** for the group and select **Create group**. The new group opens, empty. 3. Open each contact that belongs in it, tick the group under **Groups**, and select **Save changes**. A contact you add while a group is open starts in that group. With a group open, these buttons sit beside its name: - **Write to the group** opens a new message to every member that has an email address. - **Rename** changes the group's name. - **Delete group** removes the group after you confirm. Its contacts stay in the address book. ## Import contacts 1. Export your contacts from where they are now: - in Google Contacts, choose Export, then Google CSV or vCard; - in Outlook, export them as a CSV file; - in Apple Contacts, export them as a vCard. 2. On the **Contacts** page, select **Import**, then **Choose a file**, and choose the file. We add each contact whose email address is not in the address book yet, and skip the others. A contact with no email address is skipped when one with the same name is there already. The message then says how many came in, such as `Imported 12 contacts. 3 were already here or could not be read.` A label or category on an imported contact becomes a group of that name, or joins the group that has it already. A file can be up to 5 MB, and we read at most 5,000 contacts from one file. ## Export contacts 1. Select **Export**. 2. Choose **vCard file (.vcf)**, for phones and Apple Contacts, or **CSV file (.csv)**, for Google, Outlook and spreadsheets. The browser downloads `contacts.vcf` or `contacts.csv`. Both keep each contact's groups. ## Troubleshooting `Could not import the contacts: import up to 5 MB of contacts at a time.` : The file is larger than 5 MB. Split it into smaller files and import each one. A message that ends `no contacts found: import a CSV from Google or Outlook, or a vCard file.` : We could not read a contact in the file. Export the contacts again as a Google or Outlook CSV file or as a vCard file, and import that. A message that starts `Imported no new contacts.` : Every contact in the file was in the address book already, or could not be read. `No address book for this mailbox` : The mail server that holds this mailbox keeps no contacts, so there is nothing to show or import for it. `Enter a name, an email address or a phone number.` : A contact needs at least one of them. Fill one in, then save. `Enter an email address such as name@example.com.` : An address under **Email** is not complete. Correct it, or remove it with the cross beside it. A message that starts `You have a group called` : Another group has that name already. Choose another name. There is no **New contact** or **Import** button : You can only read this mailbox. Ask its owner to give you **Can read, organize and send**. ## Related - [Write and send email in webmail](/mail/webmail/write-and-send/) - [Set up mail apps and devices](/mail/webmail/mail-apps/) - [How webmail works](/mail/webmail/)